• Center on Health Equity & Access
  • Clinical
  • Health Care Cost
  • Health Care Delivery
  • Insurance
  • Policy
  • Technology
  • Value-Based Care

AJMC® in the Press, August 23, 2024

News
Article

Coverage of our peer-reviewed research and news reporting in the health care and mainstream press.

An article from Fierce Healthcare referenced a study published in the August 2024 issue of The American Journal of Managed Care®. The article, “Medicare Advantage Customer Service Is Used Most by Higher-Need Patients,” found that customer service for Medicare Advantage supported a less healthy population that had bigger barriers to health care, leading the researchers to conclude that customer service should be staffed to address these patients’ needs.

Related Videos
1 expert is featured in this series.
5 experts are featured in this series.
Dawn Klemow, MD, assistant clinical professor, The University of Texas Southwestern Medical Center
1 expert is featured in this series.
Related Content
© 2025 MJH Life Sciences
AJMC®
All rights reserved.