• Center on Health Equity & Access
  • Clinical
  • Health Care Cost
  • Health Care Delivery
  • Insurance
  • Policy
  • Technology
  • Value-Based Care

AJMC® in the Press, August 23, 2024

News
Article

Coverage of our peer-reviewed research and news reporting in the health care and mainstream press.

An article from Fierce Healthcare referenced a study published in the August 2024 issue of The American Journal of Managed Care®. The article, “Medicare Advantage Customer Service Is Used Most by Higher-Need Patients,” found that customer service for Medicare Advantage supported a less healthy population that had bigger barriers to health care, leading the researchers to conclude that customer service should be staffed to address these patients’ needs.

Related Videos
Dr Arielle Kauvar
4 experts are featured in this series
4 experts are featured in this series
Lawrence F. Eichenfield, MD, Rady Children's Hospital
Dr Arielle Kauvar
Kavita Nair, PhD, FAAN, professor of neurology and clinical pharmacy, University of Colorado Anschutz
Lindsey Valenzuela, PharmD, APh, BCACP – screenshot by AJMC
Andrew Wolf, MD, assistant professor of neurology, University of Colorado Anschutz
Related Content
© 2025 MJH Life Sciences
AJMC®
All rights reserved.