Reflecting on 15 Years of Health IT Evolution and What’s Next: Nate C. Apathy, PhD

The American Journal of Managed Care® (AJMC®) kicks off its 2026 author podcast series with Nate C. Apathy, PhD, guest editor of AJMC’s 15th Health Information Technology (IT) special issue. He is an assistant professor of health policy and management at the University of Maryland School of Public Health and an affiliated research scientist at the Regenstrief Institute in Indianapolis, Indiana.

To set the stage for this milestone issue, Apathy reflects on the most significant health IT advancements of the past 15 years before zeroing in on developments from 2025. He then explores the issue’s central themes, including artificial intelligence (AI) and telehealth.

As highlighted in this year’s Health IT issue, Apathy explains that AI has the potential to reduce administrative and clinical burdens and has been rapidly adopted by clinicians. At the same time, AI presents challenges, including maintaining clinical vigilance and managing costs. He also underscores the benefits of telehealth, particularly when tailored to specific clinical contexts.

Despite the pace of technological innovation, Apathy emphasizes that success in health IT ultimately depends on building trust and strong relationships, as well as closely aligning solutions with user needs. Looking ahead, he hopes health IT tools will become more intuitive, seamlessly supporting equity, access, and high-quality care while enabling greater personalization.

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