- Center on Health Equity & Access
- Clinical
- Health Care Cost
- Health Care Delivery
- Insurance
- Policy
- Technology
- Value-Based Care
Medicare Part B Nightmare: Mandi Bishop Interviews Two Medicare-Eligible Individuals
Medicare Part A is an automatic entitlement that older Americans start receiving when they begin receiving their Social Security check, but the other parts of Medicare can be more difficult to enroll in. Mandi Bishop, CEO of Aloha Knows, interviewed 2 intelligent individuals who went through a 5-month process to get a mistake fixed for enrollment in Medicare Part B.
Medicare Part A is an automatic entitlement that older Americans start receiving when they begin receiving their Social Security check, but the other parts of Medicare can be more difficult to enroll in. Mandi Bishop, CEO of Aloha Knows, interviewed 2 intelligent individuals who went through a 5-month process to get a mistake fixed for enrollment in Medicare Part B.
Lynn and John Phillips, also known as Mandi's parents, have college degrees and displayed a lot of patience and tenacity to get the issue resolved. However, they relate that it can be easy for people who maybe aren't as educated to throw their hands up and give up on the process. Lynn and John go through the 5-month process that involved hours on hold on the phone, a trip to the local processing facility, and hundreds of website visits. The experience highlights how the process of enrolling could be improved with workflow automation.
Listen below or through one of these podcast services:
iTunes: http://apple.co/2eYWTss
TuneIn: http://bit.ly/2gv7iwj
Stitcher: http://bit.ly/2gCqtFg
Care Quality Metrics in Medicare During COVID-19 Pandemic
August 12th 2025Medicare Advantage outperformed traditional Medicare on clinical quality measures before and during the COVID-19 pandemic; mid-pandemic, however, traditional Medicare narrowed the gap on some in-person screenings.
Read More
Managed Care Reflections: A Q&A With Charles N. (Chip) Kahn III, MPH
July 30th 2025To mark the 30th anniversary of The American Journal of Managed Care (AJMC), each issue in 2025 includes a special feature: reflections from a thought leader on what has changed—and what has not—over the past 3 decades and what’s next for managed care. The August issue features a conversation with Charles N. (Chip) Kahn III, MPH, the president and CEO of the Federation of American Hospitals and a longtime member of the AJMC editorial board.
Read More
Effects of Adjunctive Cariprazine Formulary Restrictions in Major Depressive Disorder
July 23rd 2025Patients who experienced a formulary-related rejection of cariprazine for adjunctive treatment of major depressive disorder had significantly higher hospitalization rates than those with approved claims.
Read More
