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A Financial Incentive for Better Bedside Manner
Thousands of U.S. hospitals will soon ramp up efforts to improve a patient’s experience since next fall bedside manners will factor in to how a hospital gets paid. Medicare will be able to withhold 1%, which will double to 2% in 2017. The new program is part of health care reform’s efforts to improve quality of care while trimming costs.
To improve patient satisfaction, all hospital employees have to learn about customer service and some hospitals are even creating departments dedicating to ensuring a good patient experience.
Read the full story here: http://online.wsj.com/article/SB10001424052970204190704577023882771323656.html
Source: The Wall Street Journal
Varied Access: The Pharmacogenetic Testing Coverage Divide
February 18th 2025On this episode of Managed Care Cast, we speak with the author of a study published in the February 2025 issue of The American Journal of Managed Care® to uncover significant differences in coverage decisions for pharmacogenetic tests across major US health insurers.
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