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Promoting Equitable Access to Telemedicine During the COVID-19 Crisis
The authors of a Clinical research article in the January 2021 Health IT issue of The American Journal of Managed Care® discuss their findings and suggestions for making telehealth access more equitable for all.
Even before the coronavirus disease 2019 (COVID-19) pandemic prompted a sweeping shift toward telemedicine instead of in-person care, technological innovations were not reaching all patient populations evenly, creating a “digital divide” between those with access and those without. Understanding these disparities and ensuring more equitable use of telemedicine has become even more imperative during the pandemic.
On this episode of Managed Care Cast, we’re talking with 2 coauthors of an Original Research article published in our January Health IT special issue. The study, “Differences in the Use of Telephone and Video Telemedicine Visits During the COVID-19 Pandemic,” describes patterns of telemedicine visits by patients’ race, ethnicity, age, and language amid the pandemic in Spring 2020.
The authors joining us are Dr Jorge A. Rodriguez and Dr Ishani Ganguli, of Harvard Medical School and Brigham and Women’s Hospital in Boston.
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Read more:
Differences in the Use of Telephone and Video Telemedicine Visits During the COVID-19 Pandemic
Barriers to Accessing Online Medical Records in the United States
Addressing Evolving Patient Concerns Around Telehealth in the COVID-19 Era
Patient Experience After Modifying Visit Delivery During the COVID-19 Pandemic
Managed Care Reflections: A Q&A With A. Mark Fendrick, MD, and Michael E. Chernew, PhD
December 2nd 2025To mark the 30th anniversary of The American Journal of Managed Care (AJMC), each issue in 2025 includes a special feature: reflections from a thought leader on what has changed—and what has not—over the past 3 decades and what’s next for managed care. The December issue features a conversation with AJMC Co–Editors in Chief A. Mark Fendrick, MD, director of the Center for Value-Based Insurance Design and a professor at the University of Michigan in Ann Arbor; and Michael E. Chernew, PhD, the Leonard D. Schaeffer Professor of Health Care Policy and the director of the Healthcare Markets and Regulation Lab at Harvard Medical School in Boston, Massachusetts.
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