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Promoting Equitable Access to Telemedicine During the COVID-19 Crisis
The authors of a Clinical research article in the January 2021 Health IT issue of The American Journal of Managed Care® discuss their findings and suggestions for making telehealth access more equitable for all.
Even before the coronavirus disease 2019 (COVID-19) pandemic prompted a sweeping shift toward telemedicine instead of in-person care, technological innovations were not reaching all patient populations evenly, creating a “digital divide” between those with access and those without. Understanding these disparities and ensuring more equitable use of telemedicine has become even more imperative during the pandemic.
On this episode of Managed Care Cast, we’re talking with 2 coauthors of an Original Research article published in our January Health IT special issue. The study, “Differences in the Use of Telephone and Video Telemedicine Visits During the COVID-19 Pandemic,” describes patterns of telemedicine visits by patients’ race, ethnicity, age, and language amid the pandemic in Spring 2020.
The authors joining us are Dr Jorge A. Rodriguez and Dr Ishani Ganguli, of Harvard Medical School and Brigham and Women’s Hospital in Boston.
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Read more:
Differences in the Use of Telephone and Video Telemedicine Visits During the COVID-19 Pandemic
Barriers to Accessing Online Medical Records in the United States
Addressing Evolving Patient Concerns Around Telehealth in the COVID-19 Era
Patient Experience After Modifying Visit Delivery During the COVID-19 Pandemic
Laundromats as a New Frontier in Community Health, Medicaid Outreach
May 29th 2025Lindsey Leininger, PhD, and Allister Chang, MPA, highlight the potential of laundromats as accessible, community-based settings to support Medicaid outreach, foster trust, and connect families with essential health and social services.
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Use of Voluntary Alignment in the Next Generation ACO Model
June 5th 2025Use of voluntary alignment attribution by Next Generation Accountable Care Organization (ACO) participants was limited. The authors highlight the reasons and describe organizational use cases via a mixed-methods approach.
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