• Center on Health Equity & Access
  • Clinical
  • Health Care Cost
  • Health Care Delivery
  • Insurance
  • Policy
  • Technology
  • Value-Based Care

Insurers Warn 'Back-End Problems Persist with HealthCare.gov

Article

By all accounts, the shopping experience on HealthCare.gov has improved significantly. That means customers can routinely access information about what health plans and subsidies are available and select the product of their choice.

By all accounts, the shopping experience on HealthCare.gov has improved significantly. That means customers can routinely access information about what health plans and subsidies are available and select the product of their choice.

But many questions remain about the accuracy of the information that's submitted to insurance companies. Ever since the Oct. 1 opening of the federal and state online marketplaces, there have been problems with so-called 834 enrollment files that provide detailed information to insurers about new subscribers.

CMS officials asserted this week that the bulk of the problems have been fixed, attributing 80% of those glitches to a now-resolved bug that caused inaccurate reporting of Social Security numbers. Problems with accurately identifying the relationship between family members (e.g. a child reported as a parent) were also fixed, the CMS said.

Read the full story here: http://bit.ly/1cb1oTx

Source: Modern Healthcare

Related Videos
Jade E. Jones, MD
Dr Maria DeYoreo
Sabarish Ayyappan, MD
Dr Maria DeYoreo
Gladys Antelo Allen
Debra Patt, MD, PhD, MBA, MPH
Gladys Antelo-Allen
Carrie Kozlowski, OT, MBA, Upfront Healthcare
Gladys Antelo-Allen
Related Content
© 2025 MJH Life Sciences
AJMC®
All rights reserved.