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Health IT Poses Safety Problems if Users Not Trained Properly
When clinical staff at a MedStar Health hospital near Washington misunderstood a confusing pop-up box on a digital blood-sugar reader in 2011, they mistakenly gave insulin to a patient with low blood sugar, which caused her to go into a diabetic coma. Hospital staff had earlier made a seemingly minor customization to the glucometer, which led to the error.
In 2013, a patient admitted to Northwest Community Hospital in Arlington Heights, Ill., did not receive his previously prescribed psychiatric medicine for nearly three weeks during a hospital stay because the pharmacy's computer system was programmed to automatically discontinue orders for certain types of drugs after a predetermined time. There was no alert programmed into the system to let the patient's care team know the drug order had been suspended.
Source: Modern HealthCare
Read the full story: http://bit.ly/XqQ2eg
AI in Health Care: Balancing Governance, Innovation, and Trust
September 2nd 2025In this conversation with Reuben Daniel, associate vice president of artificial intelligence at UPMC Health Plan, we dive into how UPMC Health Plan builds trust with providers and members, discuss challenges of scaling AI effectively, and hear about concrete examples of AI's positive impact.
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