Kim Zynn, vice president of UPMC Health Plan's provider network and development relations team, shares how physicians can become LGBTQIA+ affirming providers, which is designated within the health plan.
In this week's episode of Frameworks for Advancing Health Equity, Kim Zynn, vice president of UPMC Health Plan's provider network and development relations team, discusses the new lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual (LGBTQIA+) affirming provider designation recognized in the UPMC Health Plan's provider directory.
Zynn explains that this designation helps members easily find providers who are trained to create a safe and welcoming environment for the LGBTQIA+ community. This initiative aims to improve health outcomes and patient satisfaction by addressing barriers to care and building physician-patient trust.
The designation was developed through a collaboration between UPMC Health Plan, internal and external experts, and the National LGBTQIA+ Health Education Center at the Fenway Institute in Boston. They created a comprehensive training program that includes modules providers can complete online for continuing medical education credits and is open to everyone.
Trans and Gender Diverse Health Care
Listen above or on one of these podcast services:
Infertility Coverage Boosts ART Use and Pregnancy Success: Richard A. Brook, MS, MBA
August 26th 2025In this episode, Richard A. Brook, MS, MBA, discusses his study showing that infertility treatment coverage increases assisted reproductive technology (ART) use and improves pregnancy outcomes.
Listen
Housing Assistance May Help Renters With Cancer Better Withstand Medical Financial Strain
August 28th 2025Housing assistance significantly reduces medical financial hardship for renters with a history of cancer, enhancing their financial security and access to care amid rising health costs.
Read More
The Breakdown: Breast Cancer Research Awareness Day
August 19th 2025Breast cancer is the second most common cancer among women and the second leading cause of cancer-related deaths among women in the US. In light of Breast Cancer Research Awareness Day, The American Journal of Managed Care® breaks down the most recent advancements in breast cancer prevention, screening, and therapies.
Listen