Carolyn Starrett: How Flatiron Is Helping Community Practices Optimize Clinical Decision Making

Carolyn Starrett, senior vice president, Provider Solutions, Flatiron Health, explains how Flatiron's OncoEMR is helping community practices recognize and implement best practices and optimize clinical decision making.

Transcript

How is Flatiron's OncoEMR and its reports helping practices recognize and implement best practices and optimize clinical decision making?

That’s a great one we hear all the time—how important data and analytics and metrics, of course, are to make the right decisions on what’s working, what’s not, and where do you look to drive improvements. We’ve adopted this in a number of ways in OncoEMR and across our teams. First and foremost, we have really customizable reports that you can run in OncoEMR and we’re hearing more and more how important it is that we offer customized options to direct those reports toward exactly what metrics you need to drive the outcomes you’re hoping to deliver. So, we spend a lot of time, we actually have a full custom reporting team that partners with practices to craft the reports they need.

We also have an actual package that includes technology and service and support around practices that are participating in the [Oncology Care Model] program and so, we design custom dashboards in our OncoAnalytics tool, which enable you to see exactly how you’re performing against each of the metrics that first and foremost identify patients who are OCM eligible and who you need to pay attention to and then allow you to look by doctor how each one of your doctors are performing, how they’re doing versus all the kind of key goals you’ve laid out as an organization. So those are probably the 2 big ones.

We’ve also invested heavily in interfaces and interoperability with all of the different systems in the broader software ecosystem so that we make sure we make it as seamless as possible to flow in the data points that are necessary to optimize operations and achieve the outcomes you’re looking to deliver.