Improving Pain Clinic Outcomes With Preappointment Surveys: Data-Driven Policy Change
Implementing a policy change to require preappointment surveys before scheduling initial clinic evaluations can improve wait-list times and show rates.
Preappointment Surveys and Reminder Calls to Improve Show Rate
Patients who completed a preappointment survey were significantly more likely to attend their clinic appointment than noncompleters and spent significantly less time in their appointment.