Race/Ethnicity, Personal Health Record Access, and Quality of Care
Quality benefits were equal across racial/ethnic groups with equal personal health record (PHR) use, but nonwhite status and a preference for Spanish language predicted lower PHR registration.
Association Between Personal Health Record Enrollment and Patient Loyalty
Patients with online access to key components of their personal health records were 2.6 times more likely than nonusers to remain health plan members.
